Terms & Conditions

STAVROPOULOS GABRIEL K SIA EE maintains the right to unilaterally amend or renew these terms and conditions for transactions performed through its e-shop according to its needs and honest practices. STAVROPOULOS GABRIEL K SIA EE assumes the obligation to notify users of any amendments, as well as any changes through the website of this e-shop. It is clarified that the change of terms shall not regard orders already made.

STAVROPOULOS GABRIEL K SIA EE is bound to make complete and valid information available on its webpage www.classico.gr with respect to essential characteristics described for every available product as required and also bound to provide accurate data on the services provided by the Classico e-shop subject to any technical or typing errors having escaped its attention or accidentally arisen or due to the suspended operation of the webpage or force majeure.

STAVROPOULOS GABRIEL K SIA EE is bound to make complete and valid information available on its webpage www.classico.gr with respect to essential characteristics described for every available product as required and also bound to provide accurate data on the services provided by the Classico e-shop subject to any technical or typing errors having escaped its attention or accidentally arisen or due to the suspended operation of the webpage or force majeure.

www.classico.gr is the official website of STAVROPOULOS GABRIEL K SIA EE. All webpage contents posted by STAVROPOULOS GABRIEL K SIA EE including images, graphics, photographs, designs, texts, services and products provided are the intellectual property of STAVROPOULOS GABRIEL K SIA EE protected under current Greek and EU legislation and international contracts. It is strictly prohibited to copy, analogically/digitally record and reproduce, distribute, transfer, download, process, resale, produce resulting work or mislead the public about the actual provider of website contents. Any reproduction, republication, download, announcement, propagation or dissemination or any other use of contents in any way or medium for trade or other purposes shall be allowed only following a prior written consent by STAVROPOULOS GABRIEL K SIA EE or any other legal beneficiary of such copyright. Names, images, logos and trademarks representing STAVROPOULOS GABRIEL K SIA EE and/or its e-shop and/or third parties contracted with them, as well as their products or services, are exclusive signs and trademarks of STAVROPOULOS GABRIEL K SIA EE and/or www.classico.gr and/or these third parties and subject to the Greek, EU and international legislation on trademarks and industrial and intellectual property and unfair competition. In all cases, their display and appearance on www.classico.gr web pages should not, in any way, be considered to assign or transfer the license or right to use them.

The users of www.classico.gr web pages accept that they shall not use them or the STAVROPOULOS GABRIEL K SIA EE e-shop to send, publish, e-mail or in any other way propagate any Contents that are illegal, harmful, threatening, offensive, disturbing, defamatory, slanderous, vulgar, indecent, libelous, in breach of another party’s privacy, show empathy or express racial, ethnic or other discrimination, or that may harm minors in any way. Such contents may not be propagated under the law or contractual or managerial relations (such as internal information, proprietary and confidential information obtained or disclosed as part of employment relationships or subject to confidentiality agreements). Contents in breach of a patent, trademark, trade secret, copyright or other third-party rights, including software viruses or any other codes, files or programs designed to interrupt, damage, destroy or impede the operation of any software or hardware, intentionally or unintentionally in violation of the current Greek and EU legislations and provisions, contents which may harass third parties in any way and any content used to collect or save user’s personal data may not be propagated.

It is understood that privacy shall be maintained. The same key principles governing standard transactions shall apply to e-commerce. All information transferred by the user/member to STAVROPOULOS GABRIEL K SIA EE is confidential and STAVROPOULOS GABRIEL K SIA EE has taken all necessary measures so that it is used to the extent necessary to provide services. STAVROPOULOS GABRIEL K SIA EE shall not disclose customer or transaction data, unless you have provided a written authorization or if such is mandated by a court order or a decision by any other public authority. In case where STAVROPOULOS GABRIEL K SIA EE uses third parties to support its systems, it shall make sure privacy is secured. You may request any data kept about you, as well as their correction in case you are able to establish the existence of an error. For your safety, you should also treat all information provided through the service as confidential and private and not proceed to their disclosure to third parties.

STAVROPOULOS GABRIEL K SIA EE acknowledges the significance of Your Personal Data Safety, as well as that of your online transactions and takes all necessary measures to ensure maximum security. All information related to personal data and transactions is safe and private. The STAVROPOULOS GABRIEL K SIA EE e-shop safety is achieved as follows: User ID To identify you, your e-mail and password are used, which, when entered, grant you access to your personal data in absolute safety. You have the option to change your Password and E-mail whenever you wish. The only person having access to your data is you through these codes and you are solely responsible for maintain secrecy and privacy against third parties. In case of loss or leak, you should promptly notify us, otherwise the STAVROPOULOS GABRIEL K SIA EE e-shop shall not be held liable for unauthorized use of the password. We recommend, for safety reasons, you regularly change your password and avoid using the same and easily detected codes (e.g. date of birth). Moreover, we recommend you use not only letters and numbers, but symbols as well to create a password. Payment Payment using a visa card or PayPal is an absolutely safe payment method for our customers. STAVROPOULOS GABRIEL K SIA EE shall never become aware of your card or account information. To pay the order, you shall be redirected to the Pireaus Bank website or PayPal website accordingly without any contact in any case with data and details of your credit/debit card. This information shall be transferred by you using encrypted connection to Pireaus Bank or PayPal through their safe transaction systems.

For your identification, we use your e-mail and personal password, and each time you enter them, you gain access with absolute security to your personal information. You can change your Personal Security Password and your e-mail address as often as you like.You are the only person who has access to given information and you are solely responsible for maintaining the secrecy from third parties. In case of loss or leak, you should immediately notify us, otherwise the online store of STAVROPOULOS GAVRIIL & CO. is not responsible for the use of your information by unauthorized persons. For security reasons, we recommend you to change your password at regularly and avoid using the same and easily traceable codes (e.g., birth date). We also recommend to you use not only letters and numbers, but also symbols for password creation. "

" Payment methods A) Cash On Delivery. Payment upon receipt of your order at your place.

Pay your cash order to your courier employee or employee of STAVROPOULOS GAVRIIL & CO. at its delivery, at your place. When making an order, the purchase agreement takes place after your payment is completed.

B) Payment by debit or credit card.

The online store www.classico.gr works with Piraeus Bank for debit / credit card payment

Debit / credit card payment is a completely secure payment method for our customers. The company STAVROPOULOS GAVRIIL & CO. he / she will never know your card or account information. In order to pay the order, it redirects you to a special Piraeus Bank website without contacting your credit card details and data in any way. This information is transferred to you by an encrypted connection to the bank through the bank's secure transaction systems.

In case you choose to pay by credit card, you must be present when you receive your order with your credit card and your identity. In this case, the order can not be received by a third party. The same applies if you order on behalf of a company. In this case, the card must be corporate and the recipient's name must be on the card. When making an order, the purchase agreement is made after the transfer of your payment has been completed.

C) Payment through PayPal.

The online store www.classico.gr works with PayPal. Payment with PayPal is a completely secure payment method for our customers. The company STAVROPOULOS GAVRIIL & CO. he will never know your account information. In order to pay for the order, it redirects you to the PayPal website without ever contacting your account details and data. In case you choose to pay via PayPal you should be present when you receive your order with you with your identity. In this case, the order can not be received by a third party. The same applies if you order on behalf of a company. When placing an order, the purchase agreement is made after the transfer of your payment has been completed. D) Bank transfer. The online store www.classico.gr works with the Eurobank EFG bank for the bank deposit payment service. Pay your order in cash through a bank deposit to our bank account at Eurobank EFG with IBAN GR 4802 6001 5000 0770 2009 19153 with beneficiary name Gavriil Stavropoulos & Co.The purchase agreement takes place after the transfer of your payment has been completed. "

Personal Data Protection While navigating www.classico.gr web pages to order products and make sure we are able to contact you and give you updates on our new products, you may be requested to state your details (name, occupation, e-mail etc.). Any personal data declared anywhere in the www.classico.gr web pages and services are solely intended to ensure the operation of the respective service and may not be used by any third parties subject to the provisions of Law 2472/97 on the protection of individuals with respect to the processing of personal data, as in force. The www.classico.gr e-shop shall operate under current Greek and EU legislation and safely maintain your personal data for as long as you are registered to a www.classico.gr service; such data shall be deleted after the trading relationship expires in any way. The personal data declared to the www.classico.gr e-shop shall be solely used by it or affiliated businesses to support, promote, and execute the trade relationship. The data maintained in the record may be communicated to competent judicial, police, and other administrative authorities upon their legal request and under the current statutory provisions. The client has the right to information and objection under articles 11 to 13 of Law 2472/1997 within the framework of the legislation on the privacy of telecommunications. Information requested: Personal Details: Every visitor can browse the www.classico.gr e-shop without providing any personal information. We shall need personal data only if you become a member and create a user account. At this stage you will only be asked for your e-mail, where you shall receive our newsletters if you agree. If you proceed to an order of products, you must also enter details about your transaction with us. Data required for every transaction include your last name, landline telephone number, address (street, town, and postal code), the shipping address and type of payment document (receipt, invoice). Optional data include your mobile telephone number (in case we need to promptly communicate with you) and occupation. Cookies: www.classico.gr uses cookies for a convenient purchase experience. Cookies or Pireausnumeric identifiers (session cookies) are solely used to detect you are entering the site so that your password is not requested on pages involving data exchange. If your Web browser has been set to reject cookies, you shall not be able to use purchase services on our online store. In this case, you may easily change this setting.

To make you search easier, we have divided our products in main categories. Every category has relevant filters helping you to narrow your search easily and quickly.

STAVROPOULOS GABRIEL K SIA EE shall make all possible efforts to provide high-quality services. However, cases of errors may not be excluded for prices and secondary product characteristics and it cannot be ensured that there will be no suspended webpage operation or “human” errors when updating/entering product prices. For the safety and effectiveness of your purchases, we urge you, if you find that a product is available at an unusually low or high price compared to its market value, to contact the Sales Department at +30 2610 225 005 or through the contact form available online before your proceed to an order.

Once your order is registered, you shall receive an automated e-mail stating your order details.

You can view the progress of your order through the e-shop under “Account management”.

In general, and in case where there are any pending issues with respect to your order, you will be sent a relevant e-mail. Alternatively, we shall contact you at the telephone numbers provided upon your registration or when you entered your order on our site.

You are asked to make sure these e-mails reach us and to maintain them throughout our transaction. In case where you do not receive the relevant e-mails, you are obliged to notify us without delay under the general terms governing our transactions.

· Using domestic courier services who aim to deliver your package in 1-3 business days.*
Free of charge for all available prepaid methods (Credit/Debit card, Bank transfer, Paypal).
· Cash on delivery service with extra cost of 4.00€.
· Next business day pick up from store, free of charge.

• Using tracked & signed services with estimated delivery time 3-10 business days.* • Please note that delivery outside of the EU may be subject to local import taxes and duties, which are your responsibility where they apply. *Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Classico shall not be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond our control. **Please note that we aim to dispatch all orders within the same working day. Orders placed on Friday (after 2pm), Saturday and Sunday will be processed on Monday or the next working day. Working days exclude Saturdays, Sundays and major public holidays.

" Order delayed Your order may be delayed for one of the following reasons: During periods of extreme weather or strikes, and in any case of force majeure, which may affect the delivery of your order. If it is impossible for us to communicate with you either by phone or e-mail (if there is a problem with your order, either in relation to the product or in connection with its payment) or because, for a reason items you have entered are not properly up-to-date. "

An order may be cancelled in the following cases:

Before the order is complete, during the online order placement, you may remove product quantities from your basket by pressing the delete button.

If the online order has been completed, but the product has not yet been invoiced/sent, you may call +30 2610 225 005 and we shall undertake the cancellation of your order.

In case where your order has already been invoiced, but you have not yet received it and you wish it is cancelled, immediately contact us at +30 2610 225 005 and give your order details. We shall immediately inform you about all your options.

Once part of the order is received and you do not want the remaining order to be sent, call us at +30 2610 225 005 or contact us through the online contact form and explain the reason why you wish the remaining order to be cancelled. We shall immediately inform you about all your options.

If you simply change your mind regarding an item you have purchased via classico.gr, you can return it for a refund (the initial delivery charges are non-refundable) or an exchange within 14 days from the date you purchased it. All returns must be made with ACS courier, otherwise returns won’t be accepted and classico.gr won’t cover any additional costs which may be applied. Returns will be accepted after the necessary inspection. Items must, however, be in a resalable condition, just like you received it, and with their tags and barcodes on. All products should be returned with the sales receipt inside the box. In case you have purchased a faulty or damaged product please contact classico.gr immediately. We kindly inform you that classico.gr has no obligation on exchanging damaged from use products. However, every case of faulty or damaged from use products will be examined separately. Το exchange a product please place a new order with the new product you’d like to purchase adding a note informing us that the order concerns a product exchange with order number “X”, where “X” the unique number of your initial order. In case the value of your new order is lower, the difference will be refunded (see refund policy), otherwise you’ll be charged for price difference.

*Exchanges are valid only between same season’s products. Products placed at Black Friday or OUTLET section as well as previous seasons’ discounted products are not subject to free returns and exchanges and a 5,00€ charge will be applied.

**Free charge exchanges are only valid on the first shipment due to same order.Every additional shipment will be charged with 5,00€ additional cost.

*** Free returns are valid only for internal shipments.

**** If the returned item does not meet our Returns and Exchange Policy above your order will be sent back and receiver will be responsible for any applied shipping cost. Refund Policy

After we receive and inspect products, money refunds will be completed within 7 working days: • Cash on Delivery: full amount will be refunded to a bank account designated by the client. Account name and IBAN will be needed and should be provided only via email.
• Credit or Debit Card: full amount will be reversed to the card which has been used for purchase. Reverse transaction might take up to 10 working days to complete.
• Paypal: full refund to the account which has been used for purchase.
• Bank Transfer: full amount will be refunded to a bank account designated by the client. Account name and IBAN will be needed and should be provided only via email.
*Any additional cost maybe applied on refunds are charged to the transaction’s receiver.
Products placed at Black Friday or OUTLET section as well as previous seasons’ products are not subject to our Refund Policy.

Return Address:
CLASSICO
87 Mezonos St., Patras
Achaia, Greece
26221
Tel: +30 2610 225 005

Currency translations act as a guide. All transactions will be in EURO

facebook chat
Loader